Airport
Newcastle International Airport, General enquiries – 0871 882 1121
Flight Enquiries 0871 882 1131
Website: newcastleairport.com
Ambulance Services
In emergency dial – 999 / The non-emergency number is- 111
North Eastern Ambulance Service – 0191 430 2200
Any complaint or queries about ambulance services should be referred to the Northeast Ambulance Service Headquarters, Bernicia House, Newburn Riverside, Newcastle upon Tyne, NE15 8NY
Bus Services
Arriva Northumbria Ltd. 0344 800 4411
Go North East – 0191 420 5050
National Express – 0871 781 8181
Megabus – 0141 352 4444
Chiropody
Karen McCarthy, Tyne Valley Footcare. Offers a home service. 07841 511 674
Beverley Ward, Toetal Treatments Chiropody Clinic, 4 Eastgate, Hexham – 01434 601577
Chemists
Boots the Chemist, Town Hall Buildings, Corbridge – 01434 632046
Monday 9 a.m. – 8 p.m., Tuesday – Friday. 9 a.m – 6 p.m. Saturday 9 a.m – 4 p.m.
Boots the Chemist, Alexander Terrace, Stocksfield – 01661 8421376
Monday – Friday 8.30 a.m. – 5.30 p.m., Saturday 9 a.m – 12.30 p.m.
Branch End Surgery – 01661 842626 (open same hours as surgery)
Corbridge Medical Group pharmacy – 01434 632011 (open same hours as surgery)
Citizens Advice Bureau
Helpline – 0808 278 7944 Debt helpline 0800 133 8444
Hexham office is located at Community Centre, Gilesgate, Hexham NE46 3NP and is open for drop ins Tuesdays and Fridays 10 am – 12 pm.
Prudhoe office is located at The Manors, Adderlane Road, NE42 5ET and is open for drop ins on Mondays and Wednesdays 10 am to 12 pm.
Consumer Protection And Advice
Trading Standards working with Citizens Advice. Consumer Advice line – 0808 223 1133. Information can be accessed online via the website citizensadvice.org.uk and then search the Consumer Section and Reporting to Trading Standards item.
Doctors
Corbridge Health Centre – 01434 632011 (open Monday – Friday 8 a.m. – 6 p.m. closed 2 – 3.15 p.m.. Thursday)
Branch End Surgery, Stocksfield – 01661 842626 (open 8 a.m. – 6 p.m.)
Out of hours appointments – call NHS 111. Your call will be assessed and passed to the most appropriate NHS service.
ADAPT – Action by Differently Abled People in Tynedale – ADAPT provides information and services for people with disabilities or long-term ill health, their carers and families in the Tynedale area – 01434 600599
Dogs
It is an offence to allow a dog to foul a footway of any street or public place in Northumberland. Fixed penalty fines of £100 will be issued to anyone caught not cleaning up after their dog. To report dog mess to the County Council click here
Electricity
Emergency loss of supply – call 105
Northern Powergrid – 0800 66 88 77
Environment Agency
Emergency Hotline – To report all environmental incidents – 0800 80 70 60
Floodline – 0345 988 1188
General Enquiries – 08708 506506
Fire
Fire Service – in emergency dial 999. The nearest Fire Station is at Hexham – 01434 602212
Northumberland Fire & Rescue Service H.Q., Morpeth – 01670 61 1111
Gas
All reports of gas escapes at any time – 0800 111 999
Help
Child Line – 0800 1111
In despair ? Contact the SAMARITANS – 116 123
Drugs & Alcohol Service, Plummer Court, Newcastle – 24 hour helpline – 0191 206 1100
ESCAPE Family Support – Supporting Substance Misusers & their Families and carers – 24 hour helpline – 07702 833944
Northumberland Domestic Abuse Service – 01434 608030
Carers Northumberland – offering support and advice to carers – 01670 320025
Hospitals
The village is in the catchment area of the Hexham General Hospital – 0344 811 811
Other hospitals:
Northumbria Emergency Care Hospital, Cramlington, NE23 6NZ – 0344 811 811
Freeman Hospital, Newcastle – 0191 233 6161
Royal Victoria Infirmary (RVI), Newcastle – 0191 222 6161
Great North Children’s Hospital, Newcastle – 0191 233 6161
Campus for Ageing & Vitality (Newcastle General Hospital) – 0191 233 6161
Housing
Karbon Homes, South Gosforth Park Avenue, NE12 8EG – 0808 164 0111
Northumberland Homefinder – www.northumberlandhomefinder.org.uk
Job Centre
Hexham – Haugh Lane, Hexham – 0345 604 3719
Leisure Activities
Prudhoe Waterworld – 01670 620 200
Wentworth Leisure Centre, Hexham – 01670 620 200
Haltwhistle Open Air Pool – 01434 320727
Places for Leisure (was Active Northumberland) – 01444 221052
Queen’s Hall, Hexham, Booking Office – 01434 652477
Library
Hexham Library, Queen’s Hall, Beaumont Street – 01670 620450
Mobile Library – van stops fortnightly on Friday mornings (9.20 – 9.30 am) at the end of Dene Close
Local Newspaper
Hexham Courant, Beaumont Street, Hexham – 01434 602351
Marriage Guidance Council, Tyneside & District
Relate, Eastgate, Hexham – 0191 232 9109
Member of Parliament
Joe Morris M.P. – House of Commons, Westminster, London, SW1A 0AA Email: joe.morris.mp@parliament.uk
Northumberland County Council
All enquiries – 0345 600 6400
Website: northumberland.gov.uk
Online reporting service for issues such as missed bin collection, pot holes, dog fouling etc.: https://www.northumberland.gov.uk/SelfService/Report.aspx
Police
Police – In emergency dial 999. Non- emergency dial 101 Northumbria Police – 08456 043 043
Northumbria Police – 01661 872555 / 07786 200814
Crimestoppers – 0800 555 111
Fraud Helpline – 0300 123 2040
British Transport Police – 0800 40 50 40
Pre-School
Riding Mill Outdoor Pre- School website
Telephone – term-time only 07368 223910
Public House
The Wellington – 01434 682531
Public Transport
For all local public transport enquiries – Traveline : 0870 608 26 08
Rail Services
National Rail enquiries – 03457 48 49 50
National Rail Enquiries Website
Northern – 0800 200 606045 000 0125
London North East (LNER) – 0345 722 5333
Refuse Collection
Enquiries and requests to collect special or large items of rubbish, contact the County Council – 0345 600 6400
Recycling
Bottle and clothing banks – Wellington car park
Recycling Centres – Hexham, French Garden Industrial Estate, NE46 4DL Prudhoe – Broomhouse Road, Prudhoe, NE42 5ED.
Registrar – Births, Marriages & Deaths
Hexham Register Office, Gilesgate, Hexham NE46 3NH – 0345 600 6400
Schools
Director of Education – 0345 600 6400
Broomhaugh C of E First School (5—9 years) – 01434 682374
Corbridge Middle School (9—13 years) – 01434 632191
Queen Elizabeth High School – 01434 610300
Community and Leisure Courses:
Queen Elizabeth High School – 01434 610341
Shop
Station Coffee House – 01434 239274
Social Services
OneCall – 01670 536400 Adult Care & Children’s Services www.northumbria.nhs.uk/onecall
Adult Social Care – website
Street Lighting
Report faulty street lighting with the number on the lamp standard to Nortumberland County Council – 0345 600 6400 Website
Taxis
Executive Taxis, 12 Station Close, Riding mill – 01434 605601 / 07436 563666
Advanced Taxis, Hexham – 10434 606565
Ecocabs, Hexham – 01434 600600
Telephones
BT – Operator – 100, International Operator 150 Website: bt.com
Enquiries about telephone faults – 0800 800 151
BT Directory enquiries – 118 500 – Calls to 118 500 cost £0.77 per call, plus £1.55 per minutes plus your phone company’s access charge. Website: thephonebook.bt.com – The use of this website to look up numbers is free of charge.
Victim Support
Victims First Northumbria – 0800 011 3116 / 0808 168 9111
Water
All enquiries about local supply to Northumbrian Water, Abbey Road, Pity Me, Durham DH1 5FJ – Including emergency service day and night – 0345 717 1100
Leakline Freephone – 0800 393 084
Wildlife / Animal Care
Northumberland Wildlife Trust – 0191 284 6884
RSPCA – 24-hour helpline – 0300 1234 999
