Local Information

Airport

Newcastle International Airport, General enquiries – 0871 882 1121

Flight Enquiries 0871 882 1131

Website: newcastleairport.com

Ambulance Services

In emergency dial – 999 / The non-emergency number is- 111

North Eastern Ambulance Service – 0191 430 2200

Any complaint or queries about ambulance services should be referred to the Northeast Ambulance Service Headquarters, Bernicia House, Newburn Riverside, Newcastle upon Tyne, NE15 8NY

Bus Services

Arriva Northumbria Ltd. 0344 800 4411 (www.arrivabus.co.uk)

Go North East – 0191 420 5050 (www.gonortheast.co.uk)

National Express – 0871 781 8181

Megabus – 0141 352 4444

Chiropody

Karen McCarthy, Tyne Valley Footcare.  Offers a home service.  07841 511 674

Beverley Ward, Toetal Treatments Chiropody Clinic, 4 Eastgate, Hexham – 01434 601577

Chemists

Boots the Chemist, Town Hall Buildings, Corbridge – 01434 632046
Monday 9 a.m. – 8 p.m., Tuesday – Friday. 9 a.m – 6 p.m. Saturday 9 a.m – 4 p.m.

Boots the Chemist, Alexander Terrace, Stocksfield – 01661 8421376
Monday – Friday 8.30 a.m. – 5.30 p.m.,  Saturday 9 a.m – 12.30 p.m.

Branch End Surgery – 01661 842626 (open same hours as surgery)

Corbridge Medical Group pharmacy – 01434 632011 (open same hours as surgery)

Citizens Advice Bureau

Nearest office is located at Community Centre, Gilesgate, Hexham NE46 3NP.  Advice Line – 03444 111 444 / Debt line – 01670 339960

Consumer Protection And Advice

Trading Standards working with Citizens Advice.  Consumer Advice line – 0345 404 0506

Doctors

Corbridge Health Centre – 01434 632011 (open Monday – Friday 8 a.m. – 6 p.m. closed 2 – 3.15 p.m.. Thursday)

Branch End Surgery, Stocksfield – 01661 842626 (open 8 a.m. – 6 p.m.)

Out of hours appointments – call NHS 111.  Your call will be assessed and passed to the most appropriate NHS service.

ADAPT – Action by Differently Abled People in Tynedale – ADAPT provides information and services for people with disabilities or long-term ill health, their carers and families in the Tynedale area – 01434 600599

Dogs

It is an offence to allow a dog to foul a footway of any street or public place in Northumberland.  Fixed penalty fines of £100 will be issued to anyone caught not cleaning up after their dog.  To report dog mess to the County Council click here

Electricity

Emergency loss of supply – call 105

Northern Powergrid – 0800 66 88 77 (www.northernpowergride.com)

Environment Agency

Emergency Hotline – To report all environmental incidents – 0800 80 70 60

Floodline – 0345 988 1188

General Enquiries – 08708 506506

Fire

Fire Service – in emergency dial 999. The nearest Fire Station is at Hexham – 01434 602212

Northumberland Fire & Rescue Service H.Q., Morpeth – 01670 61 1111

Gas

All reports of gas escapes at any time – 0800 111 999

Help

Child Line – 0800 1111

In despair ? Contact the SAMARITANS – 116 123

Drugs & Alcohol Service, Plummer Court, Newcastle – 24 hour helpline – 0191 206 1100

ESCAPE Family Support – Supporting Substance Misusers & their Families and carers – 24 hour helpline – 07702 833944

Northumberland Domestic Abuse Service – 01434 608030

Carers Northumberland – offering support and advice to carers – 01670 320025

Hospitals

The village is in the catchment area of the Hexham General Hospital – 0344 811 811

Other hospitals:

Northumbria Emergency Care Hospital,  Cramlington, NE23 6NZ – 0344 811 811

Freeman Hospital, Newcastle – 0191 233 6161

Royal Victoria Infirmary (RVI), Newcastle – 0191 222 6161

Great North Children’s Hospital, Newcastle – 0191 233 6161

Campus for Ageing & Vitality (Newcastle General Hospital) – 0191 233 6161

Housing

Karbon Homes, South Gosforth Park Avenue, NE12 8EG – 0808 164 0111

Northumberland Homefinder – www.northumberlandhomefinder.org.uk

Job Centre

Hexham – Haugh Lane, Hexham – 0345 604 3719

Leisure Activities

Prudhoe Waterworld – 01670 620 200

Wentworth Leisure Centre, Hexham – 01670 620 200 (Bowling 01670 629307)

Haltwhistle Open Air Pool – 01434 320727

Active Northumberland – 01670 620 200

Queen’s Hall, Hexham, Booking Office – 01434 652477

Library

Hexham Library, Queen’s Hall, Beaumont Street – 01670 620450

Mobile Library – van stops fortnightly on Friday mornings (9.20 – 9.30 am) at the end of Dene Close

Local Newspaper

Hexham Courant, Beaumont Street, Hexham – 01434 602351
Website: hexham-courant.co.uk

Marriage Guidance Council, Tyneside & District

Relate, Eastgate, Hexham – 0191 232 9109

Member of Parliament

Guy Opperman M.P. – House of Commons, Westminster, London, SW1A 0AA – 0207 219 7227 Email: guy.opperman.mp@parliament.uk / Hexham Office, Suite 2, St Matthew’s House, Hexham NE46 3PU – 01434 239 205 Email: teamoppy@gmail.com

Northumberland County Council

All enquiries – 0345 600 6400

Website: northumberland.gov.uk

Online reporting service for issues such as missed bin collection, pot holes, dog fouling etc.: https://www.northumberland.gov.uk/SelfService/Report.aspx

Police

Police – In emergency dial 999. Non- emergency dial 101 Northumbria Police – 08456 043 043

Northumbria Police – 01661 872555 / 07786 200814

Crimestoppers – 0800 555 111

Fraud Helpline – 0300 123 2040

British Transport Police – 0800 40 50 40

Pre-School

Riding Mill Outdoor Pre- School website  

Telephone – term-time only 07368 223910

Public House

The Wellington – 01434 682531

Public Transport

For all local public transport enquiries – Traveline : 0870 608 26 08 Website

Rail Services

National Rail enquiries – 03457 48 49 50
National Rail Enquiries Website: nationalrail.co.uk

Northern – 0800 200 606045 000 0125  Website

London North East (LNER) – 0345 722 5333   Website 

Refuse Collection

Enquiries and requests to collect special or large items of rubbish, contact the County Council – 0345 600 6400

Recycling

Bottle and clothing banks – Wellington car park
Recycling Centres – Hexham, French Garden Industrial Estate, NE46 4DL  Prudhoe – Broomhouse Road, Prudhoe, NE42 5ED.

Registrar – Births, Marriages & Deaths

Hexham Register Office, Gilesgate, Hexham NE46 3NH – 0345 600 6400

Schools

Director of Education – 0345 600 6400

Broomhaugh C of E First School (5—9 years) – 01434 682374

Corbridge Middle School (9—13 years) – 01434 632191

Queen Elizabeth High School – 01434 610300

Community and Leisure Courses:
Queen Elizabeth High School – 01434 610341

Shop

Station Coffee House – 01434 239274

Social Services

OneCall – 01670 536400  Adult Care & Children’s Services  www.northumbria.nhs.uk/onecall

Adult Social Care – website

Street Lighting

Report faulty street lighting with the number on the lamp standard to Nortumberland County Council – 0345 600 6400  Website

Taxis

Executive Taxis, 12 Station Close, Riding mill – 01434 605601 / 07436 563666

Advanced Taxis, Hexham – 10434 606565

Ecocabs, Hexham – 01434 600600

Telephones

BT – Operator – 100, International Operator 150  Website: bt.com

Enquiries about telephone faults – 0800 800 151

BT Directory enquiries – 118 500 – Calls to 118 500 cost £0.77 per call, plus £1.55 per minutes plus your phone company’s access charge.  Website: thephonebook.bt.com – The use of this website to look up numbers is free of charge.

Victim Support

Victims First Northumbria – 0800 011 3116 / 0808 168 9111

Water

All enquiries about local supply to Northumbrian Water, Abbey Road, Pity Me, Durham DH1 5FJ – Including emergency service day and night – 0345 717 1100

Leakline Freephone – 0800 393 084

Wildlife / Animal Care

Northumberland Wildlife Trust – 0191 284 6884

RSPCA – 24-hour helpline – 0300 1234 999